Question 1

How often should I have my hull cleaned?

Accepted Answer

Most Southern California yachts need a hull cleaning every 2 to 4 weeks depending on water conditions, paint system, and usage. Our divers help you tune the frequency based on your specific boat over time.

Question 2

What does "assigned diver" really mean?

Accepted Answer

Every Water Works customer is assigned with a specific diver who takes personal responsibility for their vessel. That same diver services your boat on every scheduled service, learns its quirks, tracks its condition, and communicates directly with you. No rotating crews.

Question 3

How often should zincs be replaced?

Accepted Answer

It varies by boat and conditions, but we inspect zincs during every cleaning and replace them before they reach 40% wear. Our divers carry a full inventory of anodes and can swap them on the spot.

Question 4

How is pricing structured?

Accepted Answer

Pricing is based on vessel length, hull configuration, bottom paint condition, and service frequency. We give every customer a transparent, itemized quote so you know exactly what you're paying for. No hidden fees.

Question 5

How does billing work?

Accepted Answer

For scheduled customers, we invoice every 4 weeks with a detailed breakdown of services performed. One-time services are billed upon completion. We accept major credit cards and checks.

Question 6

Are your methods environmentally responsible?

Accepted Answer

Yes. We're BMP (Best Management Practices) certified, which means we follow industry-standard protocols designed to minimize environmental impact. We also use the least abrasive cleaning methods to protect your bottom paint, so fewer particles are released into the water and less paint is wasted.

Question 7

Do you handle emergency calls?

Accepted Answer

Absolutely. Fouled props, lost objects, last-minute race prep. Call the office and we'll do our best to get a diver to your boat the same day.

Question 8

Do I need to haul out for a prop change or repair?

Accepted Answer

In most cases, no. Our divers handle propeller changes, trim tab repair, and thru-hull service in the water, saving you the cost and downtime of a haul-out. We'll tell you honestly if a job genuinely requires a haul-out.

Question 9

What areas do you serve?

Accepted Answer

We serve every major harbor from Newport Beach to Marina del Rey and everything in between.

Question 10

Do I get reports after each service?

Accepted Answer

Yes. Every scheduled service includes a written condition report covering hull status, paint condition, zinc percentages, running gear, and any items of concern. You'll see what your diver sees, every visit.

Question 11

How often does my boat need bottom paint?

Accepted Answer

In Southern California waters, most boats need bottom paint every 18 to 24 months depending on the paint type, water conditions, and how well the hull is maintained between paint jobs. Ablative paints may need refreshing sooner on high-use boats. We monitor your paint condition during every hull cleaning and let you know when it's time.

Question 12

Do you handle the haul-out or do I need to arrange that myself?

Accepted Answer

You make one call, we handle the rest!

Questions &
Straightforward Answers.

Frequently Asked Questions

Ready for a Diver Who
Knows Your Boat?

Questions &
Straightforward Answers.

Frequently Asked Questions

Ready for a Diver Who
Knows Your Boat?

Questions &Straightforward Answers.

Ready for a Diver WhoKnows Your Boat?

Questions &Straightforward Answers.

Ready for a Diver WhoKnows Your Boat?

Questions &
Straightforward Answers.

Ready for a Diver Who
Knows Your Boat?

Questions &
Straightforward Answers.

Ready for a Diver Who
Knows Your Boat?